Effective Date: January 1, 2012
Business Name: Morethanphoto.us
Website: morethanphoto.us
Contact Email: coxasgratix@gmail.com

At Morethanphoto, we strive to provide exceptional photography and videography services. This policy outlines the process for refunds and returns for our physical and digital products.

1. Cancellation and Refund Requests • To initiate a cancellation and refund request, please contact us at coxasgratix@gmail.com within 7 days of your booking or product delivery.
   • Refunds for services booked but not yet rendered will be processed within 7 days after confirmation of the cancellation.
   • For physical products delivered, returns must be requested within 7 days of receipt.
2. Conditions for Returns • Products must be unused, in original condition, and in their original packaging.
   • Digital products cannot be returned once the files have been downloaded or accessed.
   • A valid receipt or proof of purchase is required for all return requests.
3. Fees and Costs • There may be a restocking fee of 15% for physical products returned, which will be deducted from your refund.
   • Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong product shipped).
4. How to Initiate a Return • Email us at coxasgratix@gmail.com with your order number and reason for the return.
   • We will provide you with instructions on how to return the item.
5. Processing Time • Refunds for approved returns will be processed within 14 days of receiving the returned item or cancellation confirmation.
   • Please allow additional time for the funds to reflect in your account based on your bank’s policies.
6. Customer Support

For any questions regarding our Refunds and Returns Policy, please contact us at coxasgratix@gmail.com.